Privacy Policy

Last Updated: April 20, 2025

This Privacy Policy ("Policy") describes how MailMateAI ("we", "our", or "us") collects, uses, shares, and safeguards your personal information ("you", "your") when you use our email assistant application and related services ("Services").

1. Information We Collect

MailMateAI may collect the following categories of Personal Information, especially due to the sensitive nature of email content:

• Email metadata (e.g., sender, recipient, timestamps)
• Email content, if explicitly permitted by you for analysis purposes
• Name, email address, and other contact details
• Login credentials, if an account is required
• Support requests and communication with our team

2. How We Use Your Information

• Assist you with email composition and management using AI
• Personalize and improve your experience with MailMateAI
• Provide support and resolve issues you report
• Ensure platform integrity, prevent fraud, and ensure security
• Comply with legal obligations

3.1 No Use of Your Data for AI/ML Model Training

MailMateAI does not use any data obtained through Google Workspace APIs (including Gmail, Calendar, and related services) to develop, improve, or train generalized artificial intelligence (AI) or machine learning (ML) models. All data access is limited strictly to the functionalities you authorize, and only for the purpose of providing the core features of our application.

3. Access to Your Emails

MailMateAI accesses your emails only when you grant explicit permission. We do not share, store, or analyze the content of your messages unless necessary for the AI functionalities you enable. Email data is never used for advertising or resold to third parties.

4. Disclosure of Information

We do not sell your Personal Information. However, we may share information with:

• Service providers (e.g., secure cloud services or analytics tools)
• Law enforcement or authorities when required by law
• In the event of a business transfer or acquisition

5. Data Security

We apply strong encryption and security best practices to protect your data. However, no system is completely foolproof. You are encouraged to use strong passwords and manage access wisely.

6. Your Rights

Depending on your region, you may have the right to access, correct, delete, or limit the processing of your Personal Information. You can contact us directly to exercise these rights.

7. Data Retention

We retain your Personal Information only as long as needed to provide the Services, comply with legal requirements, or resolve disputes. Data is securely deleted or anonymized when no longer required.

8. Children's Privacy

MailMateAI is not intended for users under the age of 13. We do not knowingly collect data from children. If you believe we have collected such data, please contact us.

9. Changes to This Policy

We may update this Policy from time to time. When we do, we will revise the date at the top of this page. We encourage you to review this Policy regularly.

10. Contact Us

For questions or concerns about this Privacy Policy, please contact us at:
MailMateAI SASEmail: support@mailmateai.com