You may cancel your MailMate subscription at any time directly from your account settings.
If you cancel a monthly subscription, your cancellation will take effect at the end of your current billing cycle. You will continue to have access to MailMate’s premium features until that date. No further charges will be made for the next month.
If you cancel an annual subscription, the cancellation will become effective at the end of your annual billing cycle. You’ll maintain access to all MailMate paid features until your current subscription term ends. Your plan will not renew for another year.
We do not offer partial refunds for cancellations made during a billing cycle, whether monthly or annual. Once a subscription period has been paid for, you’ll retain access for its full duration regardless of when the cancellation occurs.
For details about exceptions or specific circumstances, please refer to our Refund Policy.